About Us

LC Installations, a family-run business, prides itself on being a leader in renewable heating solutions. With our focus on the Norfolk area, we ensure personalised service and expert installation.

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9+

years delivering trusted heating, plumbing & renewable energy installations across the UK.

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finance available to help make renewable energy upgrades more accessible.

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tailored solutions designed around your property, energy usage & budget.

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industry accreditations including MCS, Gas Safe, NIC EIC & G3 certified engineers.

We focus on getting the Job Done Professionally

LC Installations was founded in 2017 with a clear vision: to create a company that not only delivers exceptional quality but also takes pride in its craftsmanship. From the very beginning, our goal has been to offer a bespoke, tailored approach to every project we take on. We believe that every home and business deserves personalised solutions, which is why we take the time to understand the unique needs of each client. With a commitment to excellence and attention to detail, we’ve built a reputation for reliability, integrity, and superior results in every installation we complete.

  • Unmatched performance, satisfaction service guarantees
  • Upfront, flat rate pricing—no overtime charges
  • Cover across whole of Norfolk region
  • Clear communication and updates on service arrival

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Our Story

Since leaving high school in 2008, Lewis Conlon, the Managing Director, has built an impressive career in plumbing and heating. He successfully completed a 4-year advanced apprenticeship, achieving an NVQ Level 3 qualification at City College Norwich, and gained valuable experience working as a gas installer for a leading heating company specialising in installations.

LC Installations is certified under a range of prestigious governing bodies, including Gas Safe, NIC EIC (for Air and Ground Source Heat Pumps), G3 unvented, and proudly earned accreditation under the Microgeneration Certification Scheme (MCS) in 2022. This means we are fully compliant with all relevant building regulations and government guidelines, ensuring the highest standards in every job.

To provide further peace of mind, all our work is backed by a workmanship warranty and comprehensive insurance. With LC Installations, you can trust that your project is in capable, expert hands.

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Meet The Team

Meet the friendly faces behind LC Installations. We’re a local team of skilled, certified engineers who take pride in reliable work and honest advice. From your first call to the finished job, we’re here to look after you.

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Alfie Naco

Office & Operations Manager

Lewis Conlon

Managing Director & Surveyor

Meg Graver

Office Administrator

Scott Corrie

Electrical Engineer

Harry Broomfield

Installation Engineer

Shaun Goldson

Installation Engineer

Craig Thompson

Installation Engineer

Tom Little

Service & Installation Gas Engineer

Paul Heath

Renewable Installation & Servicing Engineer

Charlie Tumilty

Apprentice Heating Engineer

Trusted & Accredited:

What Our Customers Say

Craig Broadley-Naylor, Norfolk

Excellent Air Source Heating Installation Service! LC Installations completed our air source heating installation a year ago, and we couldn’t be happier. Lewis and his team were professional, efficient, and

Chris Bishop, Norwich

LC Installations, led by Lewis, installed our boiler and radiators, providing outstanding service from start to finish. Lewis ensured everything was explained clearly, and the team’s professionalism and reliability were

Suzi Battell, South Norfolk

LC Installations fitted my air source heating system and have handled its servicing ever since. They are always easy to contact for queries or to book the annual check. Their

Free Heat Pump Estimate

Our FAQs

Have a question about your heating? Browse our most common queries below. If you can’t find what you need, just get in touch—we’re always happy to help.

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How Does an Air Source Heat Pump Work?

An air source heat pump works by extracting naturally occurring heat energy from the outside air and transferring it into your home’s heating and hot water system.

Much like a traditional gas or oil boiler, it uses heated water to provide central heating and domestic hot water. However, unlike a conventional boiler, a heat pump doesn’t generate all of its heat directly from burning fuel. Instead, it uses electricity to transfer existing energy from the outside air into your home.

This makes heat pumps an exceptionally efficient and low-carbon alternative to traditional heating systems.

Under suitable operating conditions, an air source heat pump can deliver more than 4kWh of useful heat for every 1kWh of electricity consumed.

Many modern heat pumps also offer cooling capabilities when connected to a suitably designed system.

With intelligent weather compensation technology, a heat pump can automatically adjust its heating output and water temperatures based on outdoor conditions, helping maximise efficiency throughout the year.

Is My Property Suitable for a Heat Pump?

A common misconception is that heat pumps are only suitable for new-build or highly insulated properties.

In reality, air source heat pumps can be suitable for a wide range of buildings, including older properties, rural homes, traditional houses and modern developments.

At LC Installations, we have successfully installed heat pumps in many different property types.

The key is ensuring the system is designed correctly and that the homeowner understands how the technology operates.

Although some properties may require improvements to radiators, insulation or existing pipework, these can be assessed as part of our initial survey.

We take a practical, honest approach and will always advise whether a heat pump is a suitable and cost-effective solution for your home.

What Are the Benefits of an Air Source Heat Pump?

  • Exceptional efficiency: Heat pumps can provide several units of heat energy for every unit of electricity consumed.
  • Renewable heating: Utilises energy naturally present in the outside air.
  • Intelligent temperature control: Automatically adjusts heating output and water temperatures to suit weather conditions.
  • Ideal for off-grid properties: A particularly attractive alternative for homes currently heated using oil or LPG.
  • Compatible with solar and battery storage: Can complement existing renewable electricity systems.
  • Perfect for new builds and renovations: Suitable for properties designed or upgraded with energy efficiency in mind.
  • Heating and cooling capabilities: Selected systems can provide year-round climate control.
  • Reduced reliance on fossil fuels: Offers a practical route towards lower-carbon home heating.

Are There Government Grants For Air Source Heat Pumps?

Need support with boiler cost replacement? The Government’s Boiler Upgrade Scheme (BUS) helps reduce the total cost of replacing your boiler with a low carbon, renewable heating system. As an approved installer, we check eligibility and process the £7,500 installation incentives.

Air Source Heat Pump vs. Ground Source Heat Pump - What Is The Difference?

Air Source Heat Pumps

Utilising outdoor air for heating and cooling, these pumps use a compressor and refrigerant to transfer heat between outdoor and indoor air. An efficient and environmentally friendly alternative to traditional systems, they rely on natural air heat instead of burning fossil fuels.

Ground Source Heat Pumps

Also known as geothermal heat pumps, these use the ground as a heat source. Using an underground loop system, they transfer heat between the ground and indoor air for heating or cooling. Efficient and eco-friendly, they tap into the stable ground temperature for heating and cooling.

What Is The Free Boiler Scheme?

Launched in January 2013, the Free Boiler Scheme aims to reduce the UK’s energy consumption by providing grants to low-income households. Part of the Energy Company Obligation (ECO) and the Electricity and Gas Order, the scheme is primarily funded by major UK utility companies.

Home Heating Cost Reduction Obligation (HHCRO)

HHCRO provides free boiler and insulation grants to homeowners receiving certain means-tested benefits, aiming to reduce fuel poverty. Eligibility depends on benefits received and additional criteria, including total household income and the presence of an existing low-efficiency boiler.

Eligible Benefits

Benefits include Child Tax Credit, Child Benefit (with a qualifying household income), Working Tax Credit, Disability Living Allowance, Pension Credit, Job Seekers Allowance, Universal Credit, and Employment and Support Allowance.

Additional Qualifying Criteria

Criteria include a property size generating sufficient savings, and an existing low-efficiency boiler. Funding has reduced, but free boiler grants are still available. We help find approved installers for surveys or provide boiler replacement quotes if ineligible for a grant.